At Alivilo, we strive to accommodate order cancellations whenever possible. Please review our cancellation policy below.
1. Order Cancellation Timeframe
- Customers can cancel their order within 24 hours of placing it by contacting [email protected].
2. Processing & Shipping
- Orders are processed within 2-4 business days and shipped within 3-6 business days.
- Once an order has been processed or shipped, it cannot be canceled but may be eligible for a return under our Return & Refund Policy.
3. Refunds for Canceled Orders
- If an order is successfully canceled, a refund will be processed within 10 business days to the original payment method.
4. Contact Information
For cancellation requests or inquiries, please contact us at:
Email: [email protected]
Alivilo is committed to providing a seamless shopping experience with fair cancellation policies.