At Alivilo, we are committed to delivering your orders efficiently and reliably. Please read our Shipping Policy to understand how we handle order processing, delivery timelines, and shipping terms.
1. Shipping Coverage
We currently ship only within the United States. International shipping is not available at this time.
2. Order Processing
- Processing Time: All orders are processed within 1–4 business days (Monday through Saturday, excluding public holidays).
- Order Cut-Off Time: Orders placed after 5:00 PM Eastern Standard Time (EST) will be processed on the next business day.
3. Shipping Timeframe
Once your order has been processed and dispatched, it will typically be delivered within 4–7 business days, depending on your location and local delivery conditions. Delays may occasionally occur due to weather, remote area access, or customs inspection (if applicable in U.S. territories).
4. Shipping Carriers
We partner with reputable shipping providers such as USPS and UPS to ensure your packages arrive safely and on time. A shipping confirmation email with a tracking number will be sent to you once your order is shipped.
5. Shipping Cost
We are pleased to offer free standard shipping on all orders, with no minimum purchase required.
6. Questions or Support
If you have any questions regarding your shipment or need assistance, feel free to contact us at:
Email: info@alivilo.com