These Terms of Service govern your use of Alivilo (https://alivilo.com) and your purchase of products from our website. By accessing our website, you agree to comply with these terms.
1. Service Availability
- We strive to keep our website operational at all times. However, service may be interrupted due to maintenance or updates.
2. Orders & Payments
- By placing an order, you agree to pay the total amount, including any applicable shipping fees.
- We reserve the right to cancel orders suspected of fraud or violations of these terms.
- Accepted payment methods include credit cards and PayPal, processed securely through trusted payment gateways.
3. Shipping & Delivery
- Orders are processed within 2-4 business days (Monday to Saturday).
- Estimated delivery time within the USA: 3-6 business days.
- Shipping times may vary due to carrier delays.
4. Returns & Refunds
- We offer a 21-day return policy for eligible items.
- To initiate a return, contact [email protected] for instructions.
- Items must be unused, in original packaging, and undamaged to qualify for a refund.
- Refunds are processed within 10 business days after receiving the returned item.
- If you receive a damaged or incorrect item, contact us immediately for a resolution.
5. Content & Intellectual Property
- All content on our website, including text, images, and logos, is protected by copyright and trademark laws.
- Unauthorized commercial use of our content is prohibited.
- We reserve the right to remove any inappropriate or non-compliant user-generated content.
6. Limitation of Liability
- Alivilo provides its website and services “as is”, without guarantees regarding performance or accuracy.
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
7. Changes to These Terms
- We reserve the right to update these Terms of Service at any time.
- Continued use of our website after modifications constitutes acceptance of the updated terms.
8. Contact Information
For any inquiries regarding these terms, contact us at:
📧 Email: [email protected]
By using Alivilo, you acknowledge and agree to these Terms of Service.